Salesforce Support
Salesforce Support

Salesforce Support

posted on: 18-12-2018location: Sector 5, Romaniaarea: Supportkeywords: Salesforce, support, ADM201, Excel

Would you like to work with an amazing blend of the biggest companies in the world? If so, join QUALITANCE as a Salesforce Support now, and put your customer-oriented attitude and your proven ability to prioritize skills to work in a rewarding environment!

What you’ll do

  • Day to day administration of Salesforce
  • Manage user profiles, roles, permission sets, assignments rules, license type, groups
  • Hand-on various salesforce.com standard objects like Accounts, Opportunities, Leads, Contacts, Reports.
  • Troubleshoot escalated issues and tickets with Salesforce.com
  • Develop and create customized reports and dashboards
  • Develop and maintain technical documentation
  • Stay aware of new Salesforce features and functionality and recommend process and/or improvement areas

What you’ll need to succeed

  • 2+ years support experience
  • ADM201 certified – preferred
  • Good writing, presentation, communication, organization and problem solving skills
  • Analytical mind skills
  • Client orientated
  • Medium Excel knowledge
  • Fluent English
  • Banking knowledge – preferred