Level 2 Technical Support (with French)
Level 2 Technical Support (with French)

Level 2 Technical Support (with French)

posted on: 28-01-2019location: Bucharest, Romaniaarea: Supportkeywords: SQL, Unix, Shell scripting

Would you like to work with an amazing blend of the biggest companies in the world? If so, join QUALITANCE as a Level 2 Technical Support now, and put your customer-oriented attitude, proven ability to prioritize and your foreign language skills to work in a rewarding environment!

What you’ll do

  • Application management and support
  • Provide technical support and customer assistance by identifying the problem and determining causes
  • Diagnose and prioritize technical problems
  • Communicate solutions to customers or representatives
  • Recommend and implement new solutions to improve applications, processes and procedures
  • Mentoring sessions for other team colleagues
  • Involvement in achieving team and organizational goals as well as in maintaining a high degree of satisfaction among clients

What you’ll need to succeed

  • Experience working with SQL, Unix, Shell scripting
  • French – intermediate level
  • Analytical technical thinking
  • Ability to work with tight deadlines and adapting easily to different tasks/projects
  • Initiative
  • Ease, clarity and coherence in expression
  • Flexible in on-call work schedule