Customer Decision Manager
Customer Decision Manager

Customer Decision Manager

posted on: 12-03-2019location: Bucuresti, Romaniaarea: Operationskeywords: campaign development, data management, deployment and reporting, SQL

We are looking for a Customer Decision Manager who will work closely with all the main stakeholders in order to successfully deploy direct marketing campaigns.

What you’ll do

  • Deliver the campaigns according to the planning and priorities set by the Proposition Managers
  • Data selection and manipulation of target audiences
  • Prepare the customer bases which will be targeted through different types of campaigns (SMS, outbound calls, email), including, but not limited to:
  • Extract the agreed targeted customers
  • Apply the contact plan rules
  • Apply the GDPR criteria
  • Propose alternative solutions when target too small / overlap of campaigns etc.
  • Campaign set up processes in the tool
  • Use of tool’s features to set up and deploy scheduled, automated and triggered campaigns
  • Deploy the campaigns: both one shot and automatic using the existing tools available (SQL based)
  • A campaign set up quality assurance:
  • Timely deployment of campaigns
  • Inform all necessary stakeholders of the planned campaigns

What you’ll need to succeed

  • Experience of campaign development, data management, deployment and reporting;
  • Good knowledge of SQL is required;
  • Analytical thinking;
  • Attention to details;
  • Good time management skills.